For software developers tend to focus only on the functionality and performance, while ignoring the user manual.In fact, the user manual is also an important measure of software quality standards.Good user manual to help users get started quickly, the user is correct, the premise of full use of the software.For developers, good user manual can reduce the cost of training and after-sales service.So in testing, can not ignore the importance of the user manual, the following should be investigated various aspects of the quality of the user manual.
The integrity of the user manual
Emphasis on the comprehensive user manual and integrity, grasp the overall quality of the user manual.This is a deceptively simple, but in the actual test, we found that many developers still can not do this basic standard.Since many software developers too hastily put to use, the user manual is missing on some of the modules that allow users to use up more difficulties
Difficult.In the eyes of test engineers, excellent user manual should include all the features of the software modules.
User manual describes the actual function with the software coherence
User manual and software visit the actual function of the degree of consistency.When confirmed the basic integrity of the user manual, we must pay attention to the user manual and the actual description of the function are the same.This is often the user manual version of the software updates can not keep pace caused.For users, easily lead to inconsistency of the functions described in the misunderstanding and thatch intestinal worm? Thereby affecting the users of software.Excellent user manual should be based on software upgrades and timely updates, manual describes the actual function should be consistent with the software.
Easy to understand the nature of the user manual
User manual inspection of critical, important operating instructions without graphic, text, graphics, whether it is easy to understand.For critical, important operating just only text is definitely not enough, should be attached to the chart so that more intuitive and clear.Excellent graphic user manual should be both easy to understand.
Learning how to operate the user manual provides examples of
Investigation of the main functions and key operation examples provided in abundance, whether the description provides detailed examples.A large number of software currently only a simple graphic user manual instructions, but no examples.This manual looks like a simple copy of the software interface for users, in fact, did not help.For example, financial software, user manuals, Jian Zhang should provide specific examples and specific instances of accounting treatment, so as to enable users to read the user manual, able to finish the establishment of a new set of books and gradually learn to use software processing accounting information.Excellent user manual not only to provide the main functions and key operating examples, but also for instance the description should be detailed, full, easy for users to understand.
User manual printing and packaging quality
Study the commercialization of the user manual packaging, printing quality.Some of the user manual is easy to print, binding together, too rough, not easy to users to save.Excellent user manual should provide commercial packaging and printing fine.
Software quality is composed of various aspects of the user manual is one of the important part.Especially in the current period of rapid growth in the software industry, software developers focus too much on functionality and performance while ignoring the user manual, user manual makes the quality of particularly strong.So for the testers to the user manual should be fully aware of the importance of strict quality of the user manual to promote an improved overall quality of the software.